Privacy Policy

WorkBetter HR Consulting Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.workbetterhr.co.uk or contact us, in line with UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

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WorkBetter HR Consulting Ltd is registered in England and Wales, Company No. 17352190.

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Data Controller: WorkBetter HR Consulting Ltd

Person responsible for data protection: Maria Olarieta
Contact email: maria@workbetterhr.co.uk

ICO Registration No: ZC226996

We may collect: name and contact details, business name and size, any information provided voluntarily through the contact form or correspondence, and technical data such as IP address and browsing behaviour via cookies/analytics (see Section 6).

To respond to enquiries, deliver HR consultancy services where you become a client, improve our Website and services, and comply with legal obligations.

Consent (e.g. submitting the contact form), legitimate interests (e.g. responding to enquiries), contractual necessity (where you engage us as a client), and legal obligation (where required by law).

We do not sell or rent personal data to third parties. We may share data with trusted service providers who help run our business (e.g. website hosting, email), who are required to keep it secure and confidential. Third parties include, but are not limited to, Wix and 123 Reg.

This Website uses cookies to improve your browsing experience and understand how the site is used. Cookies fall into the following categories:

• Essential cookies are strictly necessary for the Website to function and do not require your consent.

• Statistical cookies are used to analyse how visitors interact with the Website in order to improve its performance. These cookies do not require your prior consent, but you may opt out at any time via your browser settings.

• Non-essential cookies, where used, will only be set with your consent.

You can control or disable cookies at any time through your browser settings.

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Contact form enquiries that do not result in a client engagement are retained for 12 months, after which they are securely deleted. Client records, contracts and related correspondence are retained for 6 years from the end of the client relationship, in line with the Limitation Act 1980 and HMRC requirements.

Under UK GDPR you have the right to access your data, request correction or deletion, object to or restrict processing, request a portable copy, and withdraw consent at any time. To exercise these rights, contact maria@workbetterhr.co.uk.

We take data protection concerns seriously. If you have a concern about how we handle your personal data, please contact us in the first instance at maria@workbetterhr.co.uk. You may also submit a complaint in writing to the same address.

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We will acknowledge your complaint within 30 days of receipt and will keep you informed of progress and the outcome without undue delay. We will take appropriate steps to resolve any concern raised.

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If you remain dissatisfied after contacting us, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

We may update this Privacy Policy from time to time. Changes will be posted on this page.

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Last updated: 21.08.2026